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Frequently Asked Questions
Need help? Take a look at our FAQs – you’ll find answers to all your most frequently asked questions.
Is insurance included in the lesson price?
No,
esf does not provide insurance for its pupils. We recommend checking your existing insurance cover and, if necessary, taking out Assur'Glisse insurance.
For more information about insurance options and prices, please visit our dedicated 'Get insured' page. Will my child receive a medal?
Friday is the big day for assessments! Depending on their progress, each child will be awarded a medal by their instructor, bringing the week to a memorable close.
The medal ceremony takes place 15 minutes before the end of Friday's lesson, at 11.45 am for morning lessons or 4.45 pm for afternoon lessons.
Do you need to hire ski equipment?
Ski equipment is not included. You will need to hire skis, ski boots and a helmet:
- Ski boots: choose the correct size and wear them with just one pair of ski socks.
- Skis: when standing upright, the tips should reach approximately chin height. Leave the binding adjustments to the professionals.
- Ski poles: these are not required at Club Piou Piou.
- Helmet: strongly recommended.
How should I dress my child?
Make sure your child is dressed in warm, comfortable and waterproof clothing, with a ski jacket and salopettes or a ski suit.- Mittens are preferable to gloves.
- Ski goggles or sunglasses (secured with a strap), with a minimum UV protection rating of category 3.
- Sun cream should be applied before the lesson.
Should I give my child a snack for the afternoon?
Yes, please pop a small snack into your child's pocket for them to enjoy during the session.
What does a typical day at the Piou Piou Club + Lunch look like?
What does a typical day at the Piou Piou Club + Lunch look like? The day is organised around each child’s individual pace and needs.
Alongside learning to ski, there is plenty of time for snack breaks, toilet breaks, games and discovering the snow and the mountain environment.
Lunch is supervised by an esf instructor from 12.00 pm to 2.15 pm and is served at the Bonhomme de Neige nursery.
Classes in the morning, afternoon or all day?
- If your child is an early riser, the morning class is ideal.
- If they tend to get up later, the afternoon class may be a better option.
- For 4–5-year-olds, it is possible to attend both the morning and afternoon sessions, although a full day can be quite tiring.
Do I need to buy a ski pass?
- There’s no need to buy a ski pass in advance. Simply wait for instructions from your child’s instructor.
- Ski passes are free for children under 5.
- For children aged 5 and over, the instructor may ask you to purchase a ski pass, depending on the snow conditions and the group’s progress.
For more information on ski passes, please visit the dedicated ‘Get a ski pass’ page. Can my children be placed in the same group if they are at the same level?
Groups are formed on the first day of the course. If you would like your children to be placed in the same group, please let the instructor know at the first lesson.
How do I book meals?
Meals are available as an optional extra when booking online. We recommend adding them when you book your lessons to ensure availability.
Do I need to collect my child at lunchtime if they’re booked in for lunch?
No. If your child is booked in for lunch, a member of staff will collect them after their lesson and look after them throughout the lunch break.
How do I collect my race number?
our race number will be given to you directly by your instructor at the meeting point on the first day of your lessons.
👉 There’s no need to visit one of our reception desks when you arrive at the resort.
